Sarah Knox

As a partner in the Commons Group, Sarah shares her extensive knowledge of community and the Internet. She has worked since 1995 to bridge the gap between community groups working for social change and technology. Her energy and expertise have assisted hundreds of individuals and organizations as they have made the leap to using the Internet effectively. Building on her background in training and capacity building, Sarah is now helping organizations to develop better ways to build community and work together online.

Ministry of Citizenship, Culture and Recreation ( MCZCR) - IMS Application: Developed and implemented a usability test for Web-based accounting and booking application used by community-based translation agencies incorporating task analysis, user testing and cognitive walkthroughs with users. (2001)

Pollution Watch - Created and implemented an online launch strategy, including web media contacts and mass email bulletins, for web-based community polluter location tool. (2001)

Ministry of Citizenship, Culture and Recreation (MCZCR) - IMS Application: Develop an evaluation process and co-facilitated a review of the application from the user. Assessed and edited operations manual for Web-based accounting and booking application used by community-based translation agencies. (2001)

Advocates of Community-based trainers and Educators of Women (ACTEW) Developed concept and wrote fundraising proposal for project seeking to build electronic learning networks and online policy resourses. (2001)

rabble.ca Assisted with planning and implementation of the online launch for this Canadian alternative news site. (2001)

Ontario Council of Agencies Serving Immigrants (OCASI) - Online Facilitation: Developed and implemented an eight-week online facilitation of policy discussions with technical liaisons working in settlement agencies. (2000)

Ministry of Citizenship, Culture and Recreation ( MCZCR) - IMS Application: Assessed and edited operations manual for Web-based accounting and booking application used by community-based translation agencies. (2000)

Ministry of Citizenship, Culture and Recreation ( MCZCR) - Volunteer @ction.online Program: Provided content and statistical analysis of funded projects for internal assessment process. (2000)

Ontario Council of Agencies Serving Immigrants (OCASI) - Training and Policy Conference: Organized and facilitated technical training and policy development conference for over 70 community based settlement agencies. (2000)

Settlement.org - Fundraising Strategy: Conducted needs assessment and developed fundraising strategy for the Settlement.org extranet and Internet sites. (2000)

Ontario Council of Agencies Serving Immigrants (OCASI) - Technical Support Assessment: Developed a report based on interviews, surveys and market research in order to develop an assessment of the technical support needs of over 70 settlement agencies. (2000)

Web Networks VolNet Coordinator: Staff member of Internet Service Provider serving non-profits and voluntary agencies across Canada. Implemented all aspects of this Industry Canada funded project. Delivered Internet connectivity and computers. Developed and delivered basic and advanced Internet training and documentation to 200 organizations. (1999-2000)

Web Networks Community Liaison: Developed and delivered customized Internet training and workshops at conferences, forums and organizations. Developed training documentation. Developed Internet strategies and campaigns. Long-term online facilitation. Government funder project liaison. Assisted in the design phase of web sites. (1997-1998)

Web Networks Information Officer: Oversaw all aspects of office management. Point person for incoming support, billing and sales calls and emails. Delivered training workshops. (1996-1997)

Ontario Public Interest Research Group - Peterborough Resource Library Coordinator: Coordinated the resources and lending policy of this library. Also conducted features on the OPIRG radio show. (1995-1996)

Trent in Ecuador Program Resource Library Coordinator (Ecuador): Coordinated and catalogued the resources of this library and developed lending policies. (1994-1995)

Toronto Region Midwifery Advisory Group: Consumer Representative (1998-present)

Kinder Garden Child Care Cooperative: Founding member and worker. (1999-present)

Association of Community-Based Trainers and Educators for Women - Board of Directors: Secretary to the Board. (1999-present)

Working Women Community Centre Board of Directors: Board member. (present)

Friends of the Midwives Collective of Toronto: co-facilitator of online working group. (Present)

Web Networks Board of Directors: Staff member of the Board. (1998-2000)

Communication, Energy and Paper Workers Union (CEP): Union Steward and Rank and File member of the executive committee. (1997-2000)

Internet training for Women and Community Groups, Peterborough: Developed training and documentation for Internet training targeted at community groups. (1995-1996)

Association for Progressive Communications - Ecuador Community Work Placement: Wrote précis of official and NGO documents in preparation for the Beijing UN World Conference on Women in English, French and Spanish to be distributed electronically to community groups throughout Latin America. (1995)

Straight From the Hip - CBC Newsworld with Judy Rebick: Participated in this television program as an Internet professional working with community groups. (October 1999 and March 2000)

CKLN Morning Radio: Participated in this radio program as an Internet professional working with community groups (March 1997)

The Arthur [newspaper] - Trent University: Occasional articles. (1992-1996)

Trent Radio: Trent University Occasional broadcasts. (1995-1996)

Bachelor of Arts (Honours) - International Development and Women's Studies: Trent University. (1991-1996)

Building Web-Enabled Training: University of Toronto Continuing Education. (1998)

Communications Energy and Paper Workers Union: Steward 1 and 2, Union Instructors course. (1998-1999)

English (first language), French and Spanish (spoken and some written)

Travel: Central and South America, Canada and Northern United States, Britain and Europe.

Midwifery: History and practice. Co-author of a book in progress on Midwifery care in Canada